The booking system Thai clinics actually want.
LINE-native bookings. Trilingual content. Walk-ins and appointments in one calendar. Built by TM3P for solo doctors, dental, dermatology, and TCM clinics.
No card required · PDPA compliant · Cancel anytime
Trusted by clinics across Bangkok
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We started by asking what Thai clinics actually need — not by porting a Western booking tool. Six product bets, all built in.
LINE-native booking
Patients book in 4 taps inside LINE — no app install, no password. LINE Login replaces every signup form.
Auto-fill the waitlist
Cancellations trigger a LINE push to your top 3 waitlist entries. First tap wins. Target gap-fill: under 5 minutes.
Trilingual content engine
Doctor bios, service names, intake forms, and post-visit notes are stored per language — Thai, English, Mandarin.
Walk-ins + appointments unified
One chronological calendar. Booked slots and live queue tickets share the same 'next up' logic. No second system.
Confirm-or-release
24-hour LINE check-in. No response in 12 hours auto-releases the slot to the waitlist. Built to attack 20–30% no-show rates.
Tourist mode
Passport upload, WeChat Pay and Alipay+, Mandarin intake. First-class for Chinese medical tourists, not an afterthought.
“REPLACE — a real 1–2 sentence quote from a pilot clinic.”
One calendar for walk-ins and appointments
Booked slots and live queue tickets share a single timeline — no second system to reconcile.
A queue your waiting room can see
A public TV display calls the next ticket automatically, in the patient's language.
Notes patients actually understand
Doctors write once; patients get a clear, translated summary on LINE after the visit.
Three steps from signup to taking real LINE bookings. Most clinics finish in under 48 hours.
- 01
Connect your LINE Official Account
Paste your channel access token. We handle webhook routing, signature validation, and Flex Message rendering for you.
- 02
Add services, doctors, and hours
Per-language service descriptions and doctor bios. Set working hours, buffers, and deposit percentage per service.
- 03
Share your booking link
Patients tap into LINE, pick a slot, pay deposit by PromptPay. You see it land on the calendar in real time.
REPLACE — e.g. Across 4 pilot clinics · Jan–May 2026
- Solo practice
- Dental
- Dermatology & aesthetic
- TCM
- Wellness
All plans include LINE OA integration, PromptPay, trilingual content, and waitlist auto-fill. Annual billing saves two months.
Solo practice getting off paper.
- 1 practitioner
- 200 bookings per month
- LINE OA integration + PromptPay
- Email support
Small clinic with a few doctors and a receptionist.
- Up to 5 practitioners
- Unlimited bookings
- LINE OA + SMS reminders
- Priority chat support
Multi-location chains with per-site reporting.
- Unlimited locations
- Per-location billing
- Dedicated success manager
- 99.9% uptime SLA
All prices in THB · Excludes 7% VAT · 14-day trial, no card required
Does it really work inside LINE?
Yes. ClinicQ runs as a LINE LIFF app — patients book without leaving the chat. We use LINE Login for auth and the LINE Messaging API for every transactional notification, including Flex Message confirmations.
Is this PDPA compliant?
Yes. Patient consent capture, data export and deletion endpoints, full audit logging, and column-level encryption for Thai ID and passport numbers are built in from day one.
What if a patient doesn't use LINE?
Fallback to SMS (Twilio) and email (Resend). The booking flow works from the open web too — LINE is the primary surface, not the only one.
Can Chinese tourists pay with WeChat Pay?
Yes — WeChat Pay and Alipay+ via Stripe, alongside PromptPay and cards via Omise. Tourist mode flips the UI to Mandarin and surfaces these methods first.
How fast does the waitlist fill a cancellation?
We push to the top three waitlisted patients within seconds of cancellation. First tap wins. Target gap-fill: under five minutes.
Can I migrate from Acuity, Setmore, or Cal.com?
Yes. CSV import for appointments and patients during onboarding — we map fields with you and dry-run the import before going live.
Two weeks. No card. See if it sticks.
Most clinics are running real LINE bookings inside 48 hours. If it doesn't fit your practice, walk away — we'll never charge you for the trial.
No card · No setup fee · Cancel anytime